Save the Date for Spring Community E-Waste and Shred Day

Please click here for the invitation to the Harris County Municipal Utility District No. 501 Spring Electronic Waste Pickup and Document Shredding Day, hosted by Residential Recycling & Refuse of Texas. The event is scheduled for Saturday, April 20, 2019, from 9:00 a.m. to 12:00 p.m. in the Lakehouse Parking Lot, at 10000 Towne Lake Parkway, Cypress, Texas 77433.

All residents are welcome to attend. A copy of the invitation also will be included in upcoming utility bills.

West Harris County Regional Water Authority Notice of Fee Increase

Please see the attached Notice of Fee Increase from the West Harris County Regional Water Authority (the “Authority”), stating that the Authority has increased its mandated surface water fee from $3.10 per 1,000 gallons, to $3.35 per 1,000 gallons, effective January 1, 2019. This fee, reflected as a separate line item on your water bill, is paid to the Authority and is used to pay for capital and operation costs of its existing surface water delivery infrastructure and the capital costs of additional new surface water delivery infrastructure. The Authority delivers surface water to your district.

For more information about the Authority, please visit: http://www.whcrwa.com.

Upcoming Holiday Garbage and Recycling Schedule

Due to the Christmas holiday, there will be no garbage or recycling collection on Tuesday, December 25, 2018. There will be normal garbage collection only on Friday, December 28, 2018, and there will be normal garbage and recycling collection on News Years Day, Tuesday, January 1, 2019.

The Harris County MUD No. 501 Board wishes everyone a safe and happy holiday season.

West Harris County Regional Water Authority Notice of Anticipated Fees for 2019

Please see the attached Notice of Anticipated Fees from the West Harris County Regional Water Authority (the “Authority”), stating that the Authority intends to increase its mandated surface water fee from $3.10 per 1,000 gallons, to $3.35 per 1,000 gallons, effective January 1, 2019. This fee, reflected as a separate line item on your water bill, is paid to the Authority and is used to pay for capital and operation costs of its existing surface water delivery infrastructure and the capital costs of additional new surface water delivery infrastructure. The Authority delivers surface water to your district.

The Notice states that the Authority expects to consider adoption of the proposed surface water fee at its November 14, 2018, Board of Directors meeting.

For more information about the Authority, please visit: http://www.whcrwa.com.

Wildlife Management in Harris County MUD 500 Lakes

On October 31, 2018, MUD 500 received a report of a sighting of an approximately 4’ alligator in the southern portion of MUD 500’s lakes, off of Hamilton Hills Drive near the boat docks. On November 1, 2018, MUD 500 received an additional report of a sighting of an alligator in the same portion of MUD 500’s lakes, near the Hamilton Hills Drive bridge. MUD 500 immediately notified its wildlife management contractor of the sightings and directed the trapper to actively monitor for an alligator and, if one is located, to immediately remove it upon obtaining the required nuisance permit from the Texas Parks and Wildlife Department.

MUD 500 continues to request that residents report any sightings of alligators to its operator, Environmental Development Partners, at (832) 467-1599. MUD 500 encourages your district to share this information with your residents. Please visit MUD 500’s website, at http://www.hcmud500.org, for additional information.

Wildlife Management in Harris County MUD 500 Lakes

On October 10, 2018, MUD 500 received a report of a sighting of an approximately 3’ to 4’ alligator at approximately 10:00 p.m. on October 9, 2018, in the southwestern portion of MUD 500’s lakes, south of Tuckerton Road and west of Greenhouse Road, near the Cypress Cove subdivision. MUD 500 immediately notified its wildlife management contractor of the sighting and directed the trapper to actively monitor for an alligator and, if one is located, to immediately remove it upon obtaining the required nuisance permit from the Texas Parks and Wildlife Department.

MUD 500 continues to request that residents report any sightings of alligators to its operator, Environmental Development Partners, at (832) 467-1599. MUD 500 encourages your district to share this information with your residents. Please visit MUD 500’s website, at http://www.hcmud500.org, for additional information.

Save the Date for Fall Community E-Waste and Shred Day

Please click here for the invitation to the Harris County Municipal Utility District No. 501 Fall Electronic Waste Pickup and Document Shredding Day, hosted by Residential Recycling & Refuse of Texas. The event is scheduled for Saturday, October 20, 2018, from 9:00 a.m. to 12:00 p.m. in the Lakehouse Parking Lot, at 10000 Towne Lake Parkway, Cypress, Texas 77433.

All residents are welcome to attend. A copy of the invitation also will be included in an upcoming utility bill.

Wildlife Management in Harris County MUD 500 Lakes

On August 28, 2018, MUD 500 received a report of a sighting of an approximately 3’ to 4’ alligator on the morning of August 26, 2018, underneath the Tuckerton Bridge, west of the intersection of Tuckerton Road and Towne Lake Parkway. MUD 500 immediately notified its wildlife management contractor of the sighting and directed the trapper to actively monitor for an alligator and, if one is located, to immediately remove it upon obtaining the required nuisance permit from the Texas Parks and Wildlife Department.

MUD 500 continues to request that residents report any sightings of alligators to its operator, Environmental Development Partners, at (832) 467-1599. MUD 500 encourages your district to share this information with your residents.

Coming Soon – New Online Customer Portal

On September 15, 2018, the new online customer portal will be available for making water bill payments. After this date, you can create an account by visiting www.hcmud501.org and following the instructions below. Make individual or automatic payments online for a $1.00 fee, when paying by eCheck from a bank account or a 3% fee when paying by credit or debit card. If you made electronic payments in the past the previous website will redirect you to the new payment portal.

How to create an account:

  1. Go to www.hcmud501.org
  2. Click on Pay Your Water Bill
  3. Click on link under Web Payments
  4. Click on Sign up now
  5. Follow online instructions beginning with your security code from your most recent water bill.

We hope you enjoy the new features which will include:

  • Viewing real-time balance & transaction history
  • Viewing current and past billing statements
  • Viewing your water use history
  • Updating your mailing address
  • Signing up for eBilling

Changes to Our Auto-Pay Program

We are moving our auto-pay program to the Online Customer Portal beginning September 15, 2018. This change will not disrupt auto-payments set up through our original payment program and no action is required.

After September 15, 2018, we encourage you to sign on to the new customer portal and confirm/update your account information. If no changes are made by customer auto-pay will continue as originally set up.

For more information or assistance with registration, call EDP at
832-467-1599
Monday – Friday, 8:00 am to 5:00 pm CST.
Visit www.hcmud501.org for more information.

Wildlife Management in Harris County MUD 500 Lakes

On July 6, 2018, MUD 500 received a report of a sighting of an approximately 5’ – 7’ alligator in the central portion of MUD 500’s lakes, south of the intersection of Towne Lake Parkway and Greenhouse Road, and east of Puckett Island. MUD 500 immediately notified its wildlife management contractor to attempt to locate the alligator and, if located, to remove the alligator upon obtaining the required nuisance permit. After an additional report of a sighting the next day, MUD 500 obtained a nuisance permit from the Texas Parks and Wildlife Department, and its contractor set a trap to attempt to catch and remove the alligator. Unfortunately, an unknown individual cut the line to the trap and disposed of the contractor’s equipment in the lake. The contractor did not locate an alligator, and the nuisance permit expired.

On August 1, 2018, MUD 500 received a new report of a sighting of an approximately 5’ alligator on the shore line of the southeastern portion of MUD 500’s lakes, southeast of the intersection of Tuckerton Road and Hamilton Hills Drive, and near Sabinal River Court. MUD 500 immediately obtained a nuisance permit from the Texas Parks and Wildlife Department and notified its trapper to attempt to locate and, if located, to remove the alligator. As directed by MUD 500, the contractor also has continued weekly monitoring of the lakes to search for any evidence of additional alligators and to take steps to remove them if any are found.

MUD 500 respectfully requests that residents of and visitors to Towne Lake refrain from interfering with its wildlife management contractor and/or any of the contractor’s lines, traps, or other equipment left in or near MUD 500’s lakes. Please be advised that tampering with alligator traps or otherwise interfering with the activities of MUD 500’s wildlife management contractor could potentially subject you to fines and/or criminal penalties.

MUD 500 also continues to request that residents report any sightings of alligators to its operator, Environmental Development Partners, at (832) 467-1599. MUD 500 encourages your district to share this information with your residents.