Tuesday Trash and Recycling Collection Suspended

MUD 501 was just notified by Texas Pride that unfortunately, due to the very heavy trash volumes, they were unable to complete the trash and recycling collection in the District today. They have suspended collection for the evening, but will resume collection in the District tomorrow morning, February 24th.

For specific questions about trash and recycling collection, or to report service issues, please contact Texas Pride, at (281) 342-8178 (M-Th 8:00 am-5:00 pm, F 8:00 am-4:00 pm), or service@texaspridedisposal.com. We apologize for the inconvenience.

Tuesday Trash and Recycling Update

Due to extremely heavy trash volumes connected with last week’s winter storm event, Texas Pride was delayed in beginning trash and recycling collection in MUD 501 today, February 23rd.

Their crews are now in the District and working to collect trash and recycling as quickly as possible. Texas Pride is deploying additional trucks in the community and expects to complete collection in the entire District today. However, please be advised that trash and recycling collection may be significantly delayed from your usual collection time.

For specific questions about trash and recycling collection, or to report service issues, please contact Texas Pride, at (281) 342-8178 (M-Th 8:00 am-5:00 pm, F 8:00 am-4:00 pm), or service@texaspridedisposal.com. We appreciate your continued patience during this challenging time.

Trash Service on Friday, February 19th

At this time, Texas Pride expects to be able to collect trash only (no recycling) as scheduled on Friday, February 19th. However, please be advised that depending on weather and road conditions, collection may be significantly delayed. In addition, if conditions become too hazardous, collection may be suspended or cancelled. The MUD 501 Board expects to send out an additional alert if notified of a suspension or cancellation of Friday’s collection services.

Due to personnel shortages at Texas Pride associated with staff experiencing power and water outages and damage to their homes, the HC MUD 501 Board respectfully requests that residents place their trash at the curb rather than the customary garage door location. Please be advised that Texas Pride personnel also may return your trash receptacles to the curb rather than the customary garage door location during tomorrow’s collection.

For specific questions about trash and recycling collection, or to report service issues, please contact Texas Pride, at (281) 342-8178 (M-Th 8:00 am-5:00 pm, F 8:00 am-4:00 pm), or service@texaspridedisposal.com. We appreciate your patience and understanding through this incredibly challenging time.

Tuesday Trash and Recycling Update

As you know, the greater Houston area is projected to experience wintry conditions, with sleet, snow, and freezing temperatures expected to occur over the next several days. At this time, Texas Pride expects to be able to collect trash and recycling as scheduled on Tuesday, February 16th. However, please be advised that depending on weather and road conditions, collection may be significantly delayed. In addition, if conditions become too hazardous, collection may be suspended or cancelled. The MUD 501 Board expects to send out an additional alert if notified of a suspension or cancellation of Tuesday’s collection services.

For specific questions about trash and recycling collection, or to report service issues, please contact Texas Pride, at (281) 342-8178 (M-Th 8:00 am-5:00 pm, F 8:00 am-4:00 pm), or service@texaspridedisposal.com.

Harris County MUD 501 Garbage and Recycling Collection Service Issues

As you know, Harris County MUD 501 (MUD 501) transitioned to a new garbage and recycling provider, Texas Pride Disposal, on November 1, 2020. The MUD 501 Board is aware of service concerns related to the transition, including with respect to collection timing, missed pickups, and return of garbage and recycling carts to the garage door location. Please be assured that we have addressed these concerns with Texas Pride. Texas Pride has responded and taken measures to correct these issues. We have been and are continuing to work with Texas Pride to address all ongoing issues.

Over the past several weeks, garbage and recycling volume was significantly higher than even a typical holiday season due to increased cardboard and other shipping materials associated with higher-than-usual online shopping activities during the continued COVID-19 pandemic. The high volume of trash and recycling materials required Texas Pride crews to make additional visits to empty the trucks, causing a delay in trash and recycling collection for some areas within MUD 501. Now that we are through the holiday season and into the new year, we expect that garbage and recycling volumes should return to normal levels.

In the event you have a garbage or recycling collection service issue, please contact Texas Pride directly, at (281) 342-8178, or service@texaspridedisposal.com, to report the issue so that the issue can be addressed in a timely manner. The Board has requested that Texas Pride track and report all customer calls to the Board so that the Board can identify and address any continued service issues.

The Board also encourages you to sign up for MUD 501 e-mail alerts, at https://www.hcmud501.org/email.

Please Do Not Bag Your Recyclables

As you may have seen in the insert in your last water bill, on November 1st, MUD 501 welcomed a new garbage and recycling provider, Texas Pride Disposal (Texas Pride).  In connection with the service transition, one notable change is that Texas Pride has stated that recyclable materials should be placed loose in your recycling container.  Please do NOT bag your recyclables!  Bagging your recyclables could cause them to be rejected by the recycling facility and instead be handled as household garbage.  We appreciate your cooperation with these new procedures.

For more information, please visit the trash and recycling page on the MUD 501 website, at https://www.hcmud501.org/trash-recycling/.

Notice of Cancellation – Electronic Waste Pickup and Document Shredding Event

In response to the COVID-19 pandemic and in accordance with federal, state, and local guidelines, the HC MUD 501 Board has cancelled the electronic waste pickup and document shredding event scheduled for Saturday, April 18th.

The HC MUD 501 Board expects to reschedule the event when it is safe to do so and will send out notice of the new date when available.

We appreciate your cooperation in helping reduce the spread of COVID-19.