UPDATE – Tuesday Garbage and Recycling Collection Services CANCELLED

MUD 501’s garbage and recycling provider, Texas Pride, has notified the Board that due to the ongoing weather and road conditions and out of concern for the safety of their employees, they have CANCELLED garbage and recycling collection for Tuesday, January 16th.

Garbage and recycling collection will resume on the next scheduled collection day, which will be this Friday for garbage and next Tuesday for recycling. We appreciate your patience through this extended freeze event.

Delayed Garbage and Recycling Collection – Tuesday, January 16th

MUD 501’s garbage and recycling provider, Texas Pride, has notified the Board that garbage and recycling collection services will be delayed tomorrow, January 16th, due to the ongoing freezing conditions. Texas Pride is continuing to monitor the weather and road conditions and may suspend collection services tomorrow if conditions become too hazardous. We will provide additional information on Tuesday if that occurs.

If you have any questions, please contact Texas Pride, at (281) 342-8178, or service@texaspridedisposal.com.

Save the Date for the Spring 2024 Towne Lake Shred/e-Waste Event

The spring Towne Lake shred/e-waste event has been scheduled for Saturday, April 27, 2024, from 9 a.m. – 1 p.m. The event will be located at the Towne Lake Amphitheater, at the southwest corner of Tuckerton and Towne Lake Parkway behind Kroger. The HC MUD 501 Board has again partnered with the Towne Lake Community Association for the Towne Lake Foundation to host the event, opening it up to all Towne Lake residents. Please bring a current utility bill or other proof of residence to the event.

Shred Event Notice (PDF)

Update to MUD 501 Policy for Leak Adjustment Credits

Since 2016, Harris County MUD 501 (MUD 501) has had a policy in place to allow residents to get a credit on their water bill for certain eligible water leaks that were promptly repaired.

Credits are only available for an “excusable defect,” which generally means a non-obvious or non-visible leak, such as an underground irrigation line leak.

MUD 501 residents must apply for a leak adjustment credit within six months of the date of repair of the excusable defect by completing the leak adjustment form attached to the policy and providing the required documentation for the repair. The form is available here: Leak Adjustment Request Form.

Please be advised that MUD 501 recently amended its leak adjustment policy to require that a customer create an Eye On Water account and register their smart meter with the account in order to be eligible for a leak adjustment credit. The Eye On Water mobile app and website portal allow residents to monitor their daily water use and set up automated leak detection alerts. This can help residents understand their daily water use, including the volume of water used for irrigation and other heavy water use activities, and also may assist residents in detecting leaks more quickly.

For more information on Eye on Water, including instructions on how to register for an Eye On Water account, please visit the smart meter page on the MUD 501 website, at: https://www.hcmud501.org/water-sewer/smart-meter-eyeonwater/.

A copy of the updated leak adjustment policy is available here: Leak Adjustment Policy.

2023 AWBD Fall Seminar

Harris County MUD 501 Board President, Wayne Tyson, and Board Secretary, DeBra Edwards, attended the 2023 AWBD Fall Seminar on October 30, 2023.

They enjoyed the opportunity to hear legislators discuss the 88th Regular Legislative Session and the recent legislative developments. AWBD’s educational videos were also very informative. To learn more about property taxes and stormwater drains, please view the videos below.

Drought Stage 1 Rescinded

Dear Customer:

Harris County Municipal Utility District No. 501 (MUD 501) has rescinded Stage 1 (voluntary) water conservation measures for potable (drinking) water. The West Harris County Regional Water Authority, which provides potable water to Harris County MUD No. 500’s Service Area, including MUD 501, also has rescinded its Stage 1 (voluntary) water conservation measures for their potable water usage.

The Board of Directors appreciates your cooperation and perseverance during this Conservation Condition.

Fall 2023 Newsletter

Newsletter features include:

  • Hello Fall
  • Featured Director: Debra Edwards
  • 2023 Tax Rate Information
  • Eye On Water
  • West Harris County Regional Water Authority Fees
  • Never Flush Wipes!
  • Harris County Sheriff’s Office Motorist Assistance Program
  • Towne Lake Fall Festival
  • MUD 500 Updates – Drought Contingency Plan

Read 2023 Fall newsletter.