Author: HCMUD 501

There is NO boil water notice in effect for Harris County Municipal Utility District No. 500, which provides water service to Towne Lake residents in the District and Harris County Municipal Utility District Nos. 500, 502, and 503. The City of Houston has issued a Boil Water Notice for their water system and other systems affected by the City’s issue. While local media (and social media) are reporting boil water notices for the City and those other Water Districts in our area, these notices do not pertain to Harris County MUD No. 500 receivers, including the District. Again, Harris County MUD No. 500 is not currently under a Boil Water Notice.

In the event a Boil Water Notice needs to be issued for our MUD, notification will be provided. For immediate and up-to-date 24/7 information, you can always reach EDP’s 24-hour Customer Service line at (832) 467-1599.

Dear Customer:

Due to ongoing drought conditions, Harris County Municipal Utility District No. 501 (MUD 501) has initiated Stage 1 (voluntary) water conservation measures for potable (drinking) water and is requesting that all potable water users reduce their usage immediately. The West Harris County Regional Water Authority, which provides potable water to Harris County MUD No. 500’s Service Area, including MUD 501, also has initiated its Stage 1 (voluntary) water conservation measures and is requesting that all water users voluntarily reduce their potable water usage. Potable water usage is increasing rapidly and under MUD 501’s Drought Contingency Plan, we may be required to implement mandatory water use restrictions if conditions continue to worsen. MUD 501 needs your help to reduce potable water usage and avoid the need for mandatory restrictions!

Stage 1 (Voluntary) water use restrictions now in place:

Customers are requested to voluntarily limit all outdoor potable water usage, including, but not limited to, lawn and garden watering, car washing, and window washing, as follows:

1. District residents and other users of water within the District with even-numbered addresses should use potable water outdoors only on even-numbered days, and District residents and other users of water within the District with odd-numbered addresses should use potable water outdoors only on odd-numbered days. In the event no street address exists, District residents and other users of water within the District lining on the north and west side of the street should use potable water outdoors only on even-numbered days, and District residents and other users of water within the District on the south and east side of the street should use potable water outdoors only on odd-numbered days.
2. Potable water should not be used outdoors for irrigation or other uses in the morning between the hours of 6:00 am and 10:00 am, and in the evening between the hours of 6:00 pm and 12:00 am (midnight).

Please check the settings on the controller for your irrigation system to make adjustments to the dates and times the system runs to implement these requested changes. Please note that the Towne Lake Community Association uses non-potable water from the lakes for irrigation of certain common areas throughout the Towne Lake community, which helps to reduce demand on the potable water system and preserve the availability of potable water for other uses.

MUD 501 will continue to monitor potable water use and will provide another notice if the drought stage changes or if Stage 1 drought conditions have been lifted. The MUD 501 Board of Directors appreciates your cooperation and perseverance during this challenging time.

Harris County MUD 500, or the Master District, provides regional water, sanitary sewer, storm sewer, park, road, and other regional facilities necessary to serve its Service Area, which includes the property within MUD 500, MUD 501, MUD 502, and MUD 503 in the Towne Lake community. For several years, MUD 500 has been undertaking efforts to improve the water supply resiliency in the community, particularly during emergency conditions. One of the projects that is a part of these efforts is the construction of the District’s first water well, which will be located at Water Plant No. 1.

Currently, MUD 500 obtains its potable water from surface water provided by the West Harris County Regional Water Authority (Authority). In emergency circumstances, where the Authority is unable to provide water, the Master District opens an interconnect with the neighboring Remington MUD 1, which supplies groundwater pumped from its wells. MUD 500 currently does not own or operate any water wells. However, to improve resiliency in the community, particularly in area-wide emergency situations like Winter Storm Uri where the Authority was unable to provide water to MUD 500 and other districts, MUD 500 been working to construct its first water well, which will be located at Water Plant No. 1. Following advertisement for competitive bids, MUD 500 recently awarded the construction contract for the water well and expects construction to begin in approximately May 2022.

MUD 500 will use its best efforts to minimize impact to nearby residents, but adjacent homeowners may experience some noise and other impacts as construction progresses.

To stay up to date on MUD 500 projects and information, please visit the MUD 500 website, at https://www.hcmud500.org/, and sign up for MUD 500 e-mail alerts.