Coming Soon – New Online Customer Portal

On September 15, 2018, the new online customer portal will be available for making water bill payments. After this date, you can create an account by visiting www.hcmud501.org and following the instructions below. Make individual or automatic payments online for a $1.00 fee, when paying by eCheck from a bank account or a 3% fee when paying by credit or debit card. If you made electronic payments in the past the previous website will redirect you to the new payment portal.

How to create an account:

  1. Go to www.hcmud501.org
  2. Click on Pay Your Water Bill
  3. Click on link under Web Payments
  4. Click on Sign up now
  5. Follow online instructions beginning with your security code from your most recent water bill.

We hope you enjoy the new features which will include:

  • Viewing real-time balance & transaction history
  • Viewing current and past billing statements
  • Viewing your water use history
  • Updating your mailing address
  • Signing up for eBilling

Changes to Our Auto-Pay Program

We are moving our auto-pay program to the Online Customer Portal beginning September 15, 2018. This change will not disrupt auto-payments set up through our original payment program and no action is required.

After September 15, 2018, we encourage you to sign on to the new customer portal and confirm/update your account information. If no changes are made by customer auto-pay will continue as originally set up.

For more information or assistance with registration, call EDP at
832-467-1599
Monday – Friday, 8:00 am to 5:00 pm CST.
Visit www.hcmud501.org for more information.

Wildlife Management in Harris County MUD 500 Lakes

On July 6, 2018, MUD 500 received a report of a sighting of an approximately 5’ – 7’ alligator in the central portion of MUD 500’s lakes, south of the intersection of Towne Lake Parkway and Greenhouse Road, and east of Puckett Island. MUD 500 immediately notified its wildlife management contractor to attempt to locate the alligator and, if located, to remove the alligator upon obtaining the required nuisance permit. After an additional report of a sighting the next day, MUD 500 obtained a nuisance permit from the Texas Parks and Wildlife Department, and its contractor set a trap to attempt to catch and remove the alligator. Unfortunately, an unknown individual cut the line to the trap and disposed of the contractor’s equipment in the lake. The contractor did not locate an alligator, and the nuisance permit expired.

On August 1, 2018, MUD 500 received a new report of a sighting of an approximately 5’ alligator on the shore line of the southeastern portion of MUD 500’s lakes, southeast of the intersection of Tuckerton Road and Hamilton Hills Drive, and near Sabinal River Court. MUD 500 immediately obtained a nuisance permit from the Texas Parks and Wildlife Department and notified its trapper to attempt to locate and, if located, to remove the alligator. As directed by MUD 500, the contractor also has continued weekly monitoring of the lakes to search for any evidence of additional alligators and to take steps to remove them if any are found.

MUD 500 respectfully requests that residents of and visitors to Towne Lake refrain from interfering with its wildlife management contractor and/or any of the contractor’s lines, traps, or other equipment left in or near MUD 500’s lakes. Please be advised that tampering with alligator traps or otherwise interfering with the activities of MUD 500’s wildlife management contractor could potentially subject you to fines and/or criminal penalties.

MUD 500 also continues to request that residents report any sightings of alligators to its operator, Environmental Development Partners, at (832) 467-1599. MUD 500 encourages your district to share this information with your residents.

Change of Regular Meeting Location and Time

At its meeting on July 11th, the Harris County MUD No. 501 Board of Directors determined to change its regular meeting location and time.  Beginning on August 1, 2018, the Harris County MUD No. 501 Board of Directors will meet in the District at the Lakehouse at Towne Lake, 10000 Towne Lake Parkway, Cypress, Texas 77433.  The meetings will continue to regularly occur on the first Wednesday of the month, but will now begin at 5:30 p.m.  All interested members of the public are welcome to attend.

Wildlife Management in Harris County MUD 500 Lakes

As MUD 500 previously reported to the Participants, in early July 2017, MUD 500’s wildlife management contractor caught and removed a 5’ 10” male alligator in the southern portion of MUD 500’s lakes. In early October 2017, MUD 500 received a report of a sighting of an additional approximately 3’ alligator near the outfall structure in the southeast portion of MUD 500’s lakes. As reported to the Participants at the time, MUD 500 obtained the required nuisance permit from the Texas Parks and Wildlife Department and instructed its contractor to attempt to locate and, if located, to remove the alligator. Despite repeated attempts, the contractor did not locate an alligator, and the nuisance permit expired. As directed by MUD 500, the contractor has continued weekly monitoring of the lakes to search for any evidence of additional alligators and to take steps to remove them if any are found.

On November 16, 2017, MUD 500 received a report of a sighting of two or three approximately 2’ alligators in the southwestern portion of MUD 500’s lakes, south of Tuckerton Road and west of Greenhouse Road. MUD 500 immediately notified its contractor to attempt to locate the alligators and, if located, to remove the alligators upon obtaining the required nuisance permit. Despite repeated attempts, the contractor did not locate an alligator.

On July 6, 2018, MUD 500 received a new report of a sighting of an approximately 5’ – 7’ alligator in the central portion of MUD 500’s lakes, south of the intersection of Towne Lake Parkway and Greenhouse Road, and east of Puckett Island. MUD 500 immediately notified its contractor to attempt to locate the alligator and, if located, to remove the alligator upon obtaining the required nuisance permit.

MUD 500 additionally has worked with the Towne Lake Community Association for the Association to install signage notifying residents and visitors of wildlife that may be located within the lakes, including alligators.

MUD 500 continues to request that residents report any sightings of alligators to its operator, Environmental Development Partners, at (832) 467-1599. MUD 500 also encourages your district to share this information with your residents.

What You Should Know About Hurricanes

From Ready.gov

2018 Directors Election / Elección de Directores de 2018 / Cuoäc Baàu Cöû Giaùm Ñoác 2018 / 2018 年董事選舉

NOTICE OF DIRECTORS ELECTION

TO THE QUALIFIED ELECTORS OF HARRIS COUNTY MUNICIPAL UTILITY DISTRICT NO. 501 (THE “DISTRICT”) AND TO ALL OTHER INTERESTED PERSONS:

The District will hold an election within the District on May 5, 2018, between the hours of 7 a.m. and 7 p.m., for the purpose of electing three members to the Board of Directors of the District. Early voting by personal appearance will occur from 11 a.m. to 7 p.m. on each weekday from April 23, 2018, through May 1, 2018, that is not a Saturday, Sunday, or official State holiday. The polling place for early voting and on election day will be the Lake House, 10000 Towne Lake Parkway, Cypress, TX 77433. There are four candidates for the three director positions up for election as follows: DeBra Edwards, Wayne C. Tyson, Jonathan Cowen, Dilveer K. Mand.


AVISO DE ELECCIÓN DE DIRECTORES

A LOS VOTANTES HABILITADOS DEL DISTRITO DE SERVICIOS PÚBLICOS MUNICIPALES NRO. 501 (EL “DISTRITO”) DEL CONDADO DE HARRIS, Y A TODAS LAS DEMÁS PERSONAS INTERESADAS:

El Distrito celebrará una elección dentro del Distrito el 5 de mayo de 2018 en el horario de 7:00 a.m. a 7:00 p.m., con el propósito de elegir tres miembros para la Junta Directiva del Distrito. La votación anticipada en persona se realizará todos los días de 11:00 a.m. a 7:00 p.m. desde el 23 de abril de 2018 hasta el 1 de mayo de 2018, inclusive, salvo sábados, domingos o feriados oficiales del estado. El lugar de votación para la votación anticipada y para el día de elección será Lake House, 10000 Towne Lake Parkway, Cypress, TX 77433. Hay cuatro candidatos para las tres posiciones de director en la elección: DeBra Edwards, Wayne C. Tyson, Jonathan Cowen, Dilveer K. Mand.


THOÂNG BAÙO VEÀ CUOÄC BAÀU CÖÛ GIAÙM ÑOÁC

GÖÛI CAÙC CÖÛ TRI HOÄI ÑUÛ ÑIEÀU KIEÄN CUÛA CÔ QUAN TIEÄN ÍCH THAØNH PHOÁ SOÁ 501 QUAÄN HARRIS (“CÔ QUAN”) VAØ TAÁT CAÛ NHÖÕNG NGÖÔØI QUAN TAÂM KHAÙC:

Cô Quan seõ toå chöùc moät cuoäc baàu cöû trong phaïm vi Cô Quan vaøo ngaøy 5 thaùng Naêm, 2018, töø 7 giôø saùng ñeán 7 giôø toái, vôùi muïc ñích baàu choïn ba thaønh vieân cho Ban Giaùm Ñoác cuûa Cô Quan. Thuû tuïc ñích thaân tôùi boû phieáu sôùm seõ dieãn ra töø 11 giôø saùng ñeán 7 giôø toái töø ngaøy 23 thaùng Tö, 2018 ñeán heán ngaøy 1 thaùng Naêm, 2018, tröø ngaøy thöù Baûy, Chuû Nhaät, hoaëc ngaøy nghæ leã chính thöùc cuûa Tieåu Bang. Ñòa ñieåm boû phieáu cho thuû tuïc boû phieáu sôùm vaø boû phieáu vaøo ngaøy baàu cöû seõ laø Lake House, 10000 Towne Lake Parkway, Cypress, TX 77433. Coù boán öùng cöû vieân cho ba vò trí giaùm ñoác baàu cöû nhö sau: DeBra Edwards, Wayne C. Tyson, Jonathan Cowen, Dilveer K. Mand.


理事選舉通知

致:HARRIS 郡市政公用事業區第501 號(下稱 “本區”)合乎標準選舉人及所有其他相關人士:

本區將於2018年5月5日本區域內舉行選舉,時間為上午7:00至下午7:00之間,為選出三名本區理事之事宜。親自出席的提前投票選舉將於2018年4月23日開始至2018年5月1日為止每日上午11:00至下午7:00之間,除周六,日或州法定節假日外的每一天進行。選舉日提前投票投票場所在Lake House, 10000 Towne Lake Parkway, Cypress, TX 77433。下列有四名候選人參選三名理事職位名額:DeBra Edwards, Wayne C. Tyson, Jonathan Cowen, Dilveer K. Mand。

Harris County MUD No. 500 Master District – Notice Regarding Water Supply

Harris County Municipal Utility District No. 500, as Master District, provides the potable water supply to the Towne Lake Master District Service Area, including Harris County Municipal Utility District No. 501. The Master District purchases the potable water it provides to the Master District Service Area from the West Harris County Regional Water Authority. The Master District has provided notice that, beginning today, the West Harris County Regional Water Authority will shut off its water supply to the Master District for 7 to 10 days. The water is being turned off due to an emergency water main repair that will be performed by the City of Houston.

The Master District maintains interconnects with nearby municipal utility districts to provide potable water during service outages. The Master District’s operator, Environmental Development Partners, contacted those municipal utility districts, and Remington Municipal Utility District has indicated they have sufficient water supply capacity to serve the Master District Service Area. They will be providing approximately 600,000 gallons per day of potable water to the Master District to serve the Service Area, including Harris County Municipal Utility District No. 501.

In advance of the West Harris County Regional Water Authority shutting off its water supply to the Master District, the Master District’s operator reported that they opened, flushed and tested the interconnect with Remington Municipal Utility District to ensure it is operational and will provide adequate water supply. The Master District’s operator reported that this work was completed, and the interconnect was opened yesterday at noon. The Master District’s operator also reported that, due to the advance notice of the impending shut off, they were able to “top-off” the storage tanks at the Master District’s water plant. According to the Master District’s operator, in the event there is a failure of water supply from Remington Municipal Utility District, the Master District’s water plant will provide adequate water for a temporary period of time (up to about 12 to 16 hours), allowing the operator to respond and take corrective actions.

During this time, the Master District’s operator does not expect any customers in the Master District Service Area to be affected by this change of water supply. However, it is possible that there could be some customers experiencing water discoloration or noticing a difference in the water pressure. Please report all water supply and service issues to the operator, Environmental Development Partners, at (832) 467-1599.

Resumption of Garbage & Recycling Collection Services

Due to the inclement weather on Tuesday, January 16th, Harris County MUD No. 501’s garbage and recycling provider, Residential Recycling, was unable to collect garbage or recycling that day. Residential Recycling has resumed normal garbage collection in the District today, Friday, January 19th. Residential Recycling will resume recycling collection in the District on the next regularly scheduled collection date, Tuesday, January 23rd.

Wildlife Management in Harris County MUD 500 Lakes

As MUD 500 previously reported to the Participants, in early July 2017, MUD 500’s wildlife management contractor caught and removed a 5’ 10” male alligator in the southern portion of MUD 500’s lakes. In early October, MUD 500 received a report of a sighting of an additional approximately 3’ alligator near the outfall structure in the southeast portion of MUD 500’s lakes. As reported to the Participants at the time, MUD 500 obtained the required nuisance permit from the Texas Parks and Wildlife Department and instructed its contractor to attempt to locate and, if located, to remove the alligator. Despite repeated attempts, the contractor did not locate an alligator, and the nuisance permit expired. As directed by MUD 500, the contractor has continued weekly monitoring of the lakes to search for any evidence of additional alligators and to take steps to remove them if any are found.

On November 16, 2017, MUD 500 received a new report of a sighting of two or three approximately 2’ alligators in the southwestern portion of MUD 500’s lakes, south of Tuckerton Road and west of Greenhouse Road. MUD 500 immediately notified its contractor to attempt to locate the alligators and, if located, to remove the alligators upon obtaining the required nuisance permit.

MUD 500 additionally has been coordinating with the Towne Lake Community Association regarding the installation of signage notifying residents and visitors of wildlife that may be located within the lakes, including alligators. The Towne Lake Community Association has notified MUD 500 that they are working on a plan for the design and location of the signs, and that they plan to install the signs within 90 days.

MUD 500 continues to request that residents report any sightings of alligators to its operator, Environmental Development Partners, at (832) 467-1599. MUD 500 also encourages your district to share this information with your residents.