Trash

As you know, Harris County MUD 501 (MUD 501) transitioned to a new garbage and recycling provider, Texas Pride Disposal, on November 1, 2020. The MUD 501 Board is aware of service concerns related to the transition, including with respect to collection timing, missed pickups, and return of garbage and recycling carts to the garage door location. Please be assured that we have addressed these concerns with Texas Pride. Texas Pride has responded and taken measures to correct these issues. We have been and are continuing to work with Texas Pride to address all ongoing issues.

Over the past several weeks, garbage and recycling volume was significantly higher than even a typical holiday season due to increased cardboard and other shipping materials associated with higher-than-usual online shopping activities during the continued COVID-19 pandemic. The high volume of trash and recycling materials required Texas Pride crews to make additional visits to empty the trucks, causing a delay in trash and recycling collection for some areas within MUD 501. Now that we are through the holiday season and into the new year, we expect that garbage and recycling volumes should return to normal levels.

In the event you have a garbage or recycling collection service issue, please contact Texas Pride directly, at (281) 342-8178, or service@texaspridedisposal.com, to report the issue so that the issue can be addressed in a timely manner. The Board has requested that Texas Pride track and report all customer calls to the Board so that the Board can identify and address any continued service issues.

The Board also encourages you to sign up for MUD 501 e-mail alerts, at https://www.hcmud501.org/email.

As you may have seen in the insert in your last water bill, on November 1^st, MUD 501 welcomed a new garbage and recycling provider, Texas Pride Disposal (Texas Pride).  In connection with the service transition, one notable change is that Texas Pride has stated that recyclable materials should be placed loose in your recycling container.  Please do NOT bag your recyclables!  Bagging your recyclables could cause them to be rejected by the recycling facility and instead be handled as household garbage.  We appreciate your cooperation with these new procedures.

For more information, please visit the trash and recycling page on the MUD 501 website, at https://www.hcmud501.org/trash-recycling/.

Effective November 1st, 2020, Texas Pride Disposal will be our new solid waste & recycle collection provider!

Service & Collection Guidelines (PDF)

In response to the COVID-19 pandemic and in accordance with federal, state, and local guidelines, the HC MUD 501 Board has cancelled the electronic waste pickup and document shredding event scheduled for Saturday, April 18th.

The HC MUD 501 Board expects to reschedule the event when it is safe to do so and will send out notice of the new date when available.

We appreciate your cooperation in helping reduce the spread of COVID-19.

October 12, 2019 was not only the first day of crisp, cool fall weather in Towne Lake but also the Fall Electronic Waste Pickup and Document Shredding Day, hosted by Residential Recycling & Refuse of Texas on behalf of Harris County MUD 501. Director DeBra Edwards monitored the event and it was a huge success. The residents that participated were very grateful and look forward to the next event in April.

Please click here for the invitation to the Harris County Municipal Utility District No. 501 Fall Electronic Waste Pickup and Document Shredding Day, hosted by Residential Recycling & Refuse of Texas. The event is scheduled for Saturday, October 12, 2019, from 9:00 a.m. to 12:00 p.m. in the Lakehouse Parking Lot, at 10000 Towne Lake Parkway, Cypress, Texas 77433.

All residents are welcome to attend. A copy of the invitation also will be included in upcoming utility bills.

IF YOU HAVE A TRASH ISSUE, call (866) 516-9805 to report the issue.  Complaints are monitored by the MUD 501 Board.

• Trash service days are Tuesday and Friday and trash is defined as waste generated inside the home.
• Recycling service day is every Tuesday.
• Yard waste service days are Tuesday and Friday.
• Bulk items service day is Friday.

Click here to view the garbage and trash pickup guidelines.

Please click here for the invitation to the Harris County Municipal Utility District No. 501 Fall Electronic Waste Pickup and Document Shredding Day, hosted by Residential Recycling & Refuse of Texas. The event is scheduled for Saturday, October 20, 2018, from 9:00 a.m. to 12:00 p.m. in the Lakehouse Parking Lot, at 10000 Towne Lake Parkway, Cypress, Texas 77433.

All residents are welcome to attend. A copy of the invitation also will be included in an upcoming utility bill.

Due to the inclement weather on Tuesday, January 16th, Harris County MUD No. 501’s garbage and recycling provider, Residential Recycling, was unable to collect garbage or recycling that day. Residential Recycling has resumed normal garbage collection in the District today, Friday, January 19th. Residential Recycling will resume recycling collection in the District on the next regularly scheduled collection date, Tuesday, January 23rd.